Visitors with a wheelchair, walking- aid or mobility scooter
Accessibility
The Groninger Museum is easily accessible to both wheelchairs and mobility scooters. There are a few wheelchairs and walking frames available in the museum. There also is an accessible toilet. Visitors in possession of an ‘OV-begeleiderskaart’ can bring one wheelchair assistant for free.
Drivers with a disability permit can park on one of the two specially reserved parking bays in the Ubbo Emmiussingel, adjacent to the museum.
Borrow a wheelchair or walking frame
The museum has a wheelchair with hand rims and rollators available to borrow. Book one in advance by ringing us on +31 (0)50 3 666 523 or emailing informatiebalie@groningermuseum.nl. After we received your request, we will be in touch as soon as possible.
Companion
If you’re unable to move around the museum independently, you can bring a companion. This person can enter for free, but must have an entrance ticket. Book a free ticket for your companion online.
Accessibility in the museum
Access to the galleries is good. The ticket desk in the entrance hall has a payment terminal with a long cord, or just use the ticket terminal.
Our employees will be happy to help you. To get to the galleries, take the lift down from the entrance hall.
Need assistance? Ring a staff member on +31 (0)50 3 666 579 (or if there is no answer+31 (0)50 3 666 ).
Toilets
There is a disabled toilet on level -1, in the downstairs hall near the cloakroom.
Disabled toilet specifications
Doorway width: 89 cm
Room dimensions: 180 cm x 230 cm
Alarm present: Yes
Washbasin height: 82 cm
Wheelchair-accessible washbasin height: 65 cm
Wheelchair-accessible washbasin depth: 15 cm
Lifts
The museum has three lifts: one between the lobbies, one in the west wing, and one in the east wing. All three are accessible for wheelchairs, walkers and small mobility scooters. If you have a larger mobility scooter, please call a staff member for assistance on +31 (0)50 3 666 579.
Lift specifications
Lobby Lift
Type: cage lift
Call button height: 109 cm
Cabin dimensions: 197 cm x 130 cm
Entry depth: 143 cm
Doorway width: 99 cm
Control panel height: 123 cm
East lift
Type: cage lift
Call button height: 109 cm
Cabin dimensions: 143 cm x 140 cm
Entry depth: 140 cm
Doorway width: 98 cm
Control panel height: 122 cm
West lift
Type: cage lift
Call button height: 109 cm
Cabin dimensions: 135 cm x 260 cm
Entry depth: 260 cm
Doorway width: 99 cm
Control panel height: 123 cm
Food and drink
Access to the MendiniRestaurant is good. The restaurant does not have a disabled toilet.
Shop
The museum shop is reasonably accessible for rollators and wheelchairs.
Emergency exits
There is no step-free access to the emergency exits. In case of emergency, museum staff will assist you. An evacuation chair is present in the building.